Gartner 2024 Crm Dms. Gartner magic quadrant for customer data platforms 2024. In its latest gartner magic quadrant for crm customer engagement center (cec), microsoft has been positioned as a leader.
Top industry analysts crm software reviews microsoft dynamics, as of 2023, 50 percent of organizations have received a mandate to acquire composable. Gartner defines customer data platforms (cdps) โas software applications that support marketing and customer experience.